William R Beyer Jr, OD

William R Beyer Jr, OD
395 HIGHWAY 33 Trenton, NJ 08619
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider use current and safe equipment?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
February 08, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider give unbiased advice?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
February 06, 2012
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
February 02, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 20, 2011
Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. They always made sure that I wasn't in any pain. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by Anonymous
December 08, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
No, it wasn't too loud
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was this provider friendly?
Polite Enough
by Anonymous
November 14, 2011
They made the extra effort to make sure every question and concern I had was addressed. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their eye equipment was so new and advanced I had never even seen it before. It was so much better than other optometrists I've been to.
by Anonymous
October 12, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
September 22, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
September 19, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
by Anonymous
July 19, 2011
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