Directory > Providers > Eye Care > Optometrist > NJ > Milltown > Matthew A Kelleman, OD > Reviews

Matthew A Kelleman, OD

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Matthew A Kelleman, OD
(27 Reviews)
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36 N MAIN ST MILLTOWN, NJ 08850
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Consumer Feedback

(27 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Would you recommend this optometrist to others?
I Already Have
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
October 18, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 07, 2011
They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable.
by Anonymous
September 26, 2011
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
August 25, 2011
Did this provider have reasonable prices?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider late to your appointments?
No, they were on time
by Anonymous
August 19, 2011
Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Anonymous
April 14, 2011
The office and exam rooms were clean and well-maintained. You could tell that they cleaned them regularly. Not only did I find a parking spot right away, but I knew my car was safe because the spots were close to the entrance. They are always prepared for my appointment and remember everything about me. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. Everyone in my community knows that they are the absolute best in the field.
by Anonymous
March 12, 2011
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Map and Directions
36 N MAIN ST, MILLTOWN, NJ 08850