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Bakersfield Dermatology

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Bakersfield Dermatology
Bakersfield Dermatology
(42 Reviews)
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5101 Commerce Drive Bakersfield, CA 93309
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Excellent medical staff. Top notch treatment during somewhat difficult procedures. However, staff (particularly biling clerks) need to check HMO requirements on a case by case basis before submitting claims. In my case, a skin sample was taken and lab work requested that was not yet approved by my insurance provider (Tricare) and as a result, the claim was rejected. I was subsequently billed for an unexpected $200+ creating a billing dispute that has yet to be resolved.
by Anonymous
July 28, 2011
Did you feel safe in this provider's care?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
July 03, 2011
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
June 23, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider give unbiased advice?
Yes
Was the waiting area spacious?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
June 15, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
June 13, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They were absolutely amazing and make others in the same field look like beginners. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. I was given a polite greeting when I walked in. It was nice to be acknowledged. They seemed to put some thought into their waiting room chairs, but they weren't that great. I was somewhat comfortable while waiting for my appointment.
by Anonymous
June 08, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
May 10, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this cosmetic dermatologist use current and safe equipment?
Yes
by Anonymous
May 09, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
April 04, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
April 01, 2011
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Map and Directions
5101 Commerce Drive, Bakersfield, CA 93309