Edith Dela Cruz, MD

Edith Dela Cruz, MD
Talladega Pediatrics 722 Stone Ave Talladega, AL 35160
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I couldn't believe how patient they were with first-time mothers. It didn't matter how basic the first-time mother's question was, they were always happy to spend time explaining everything to them.
by Dave
August 23, 2011
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
Yes, in fact they had two separate rooms!
Does this provider offer flexible appointment times?
Yes
Does this pediatrician use current and safe equipment?
Yes
Was this provider's staff friendly?
Friendly Enough
by Anonymous
August 01, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. I love that they never over-treat my child, and only do procedures that are needed. I've heard of some doctors that will prescribe expensive tests for everything, but they've never done that here. It was easy to get the appointment time that worked for my schedule. They are always prepared for my appointment and make sure that my children get the care they need. I really appreciate that my kids are taken very good care of at their facility.
by Tiffany Ragland
June 20, 2011
All the parents in my community respect them, and recommended that I bring my child there. They paid close attention to me and all of my questions were answered. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I appreciated that they allowed me to accompany my child, and didn't make me wait in the waiting room. It's always made me nervous when I wasn't allowed to be with my child at other places.
by brenda
May 31, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this pediatrician able to answer all your questions about immunizations?
All of them! They also gave me more information that I wasn't aware of
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 18, 2011
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