Cindy Lee, DO

Cindy Lee, DO
Family Practice/ Sports Medicine 4100 Lake Otis Pkwy # 206 Anchorage, AK 99508
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Consumer Feedback

(68 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They definitely favor certain clients, and make an extra effort to help those clients. I was afraid that they wouldn't help me if they didn't like me. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from. I wasn't greeted at all when I walked in the door. No one seemed to notice or care that I was there.
by tj
August 25, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
August 16, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. The waiting area here is extremely spacious. There is never overcrowding and everything is spaced appropriately.
by andyjoey
July 05, 2011
It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Lisa
June 24, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider use current and safe equipment?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
April 28, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
April 22, 2011
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
April 13, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
April 12, 2011
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