Thomas Moore, MD

Thomas Moore, MD
Little Rock Family Practice 424 N University Ave, Little Rock Fam Prac Clnc Little Rock, AR 72205
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Consumer Feedback

(22 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I love that I can count on them to work with me until they find a solution for my situation. Other places I've visited, seem to give up after they don't have an answer for me the first time, but not here.
by Frank
March 05, 2012
Was this provider's staff friendly?
Yes
Would you refer this provider to a family or friend?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 05, 2012
Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. I was able to relax during my appointment here. Their office was well organized and clean.
by Sophie
February 20, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did they follow up with you after your appointment?
I had a follow-up appointment, but I scheduled it.
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
January 21, 2012
Did this family doctor answer all of your questions?
Every question I had was answered thoroughly
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
January 12, 2012
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by twinkle22
January 04, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
January 01, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were you able to relax during your appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
December 27, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I feel like they always have a special going on every time I visit. Even if I don't bring in a coupon the staff will inform me of the promotions they have going on so that I can save money. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. Their office equipment was in superb shape and looked very advanced. I definitely felt safe under their care. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by Martin Mooneyham
August 01, 2011
Did this provider have reasonable prices?
Yes
by Anonymous
May 17, 2011
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