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Michael Epstein, MD

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Michael Epstein, MD
Medical Neurology Ltd
(6 Reviews)
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5757 W Thunderbird Rd Ste E151 Glendale, AZ 85306
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
3 star average for Recommended
Staff
3 star average for Staff
I have MS and he poked me with a safety pin to see how numb I was! He laughed about it, but it wasn't funny.
Once I was in desperate need, but couldn't get in sooner than 6 weeks.
I'm looking elsewhere.
by not happy xxx.xxx.148.30
November 15, 2014
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
February 24, 2012
Just as a side note, I was very impressed with how conveniently located this business was; near Banner Thunderbird Hospital; and easy to find; on the South-side of Thunderbird Rd, at 57th Ave. Office is located in Southeast corner of plaza in central of building complex. They go out of their way to make everyone feel equally respected and cared for. They take time to make sure you get the answers you need, including information about about my treatments' risks and benefits, and options. I really appreciate the extra effort everyone makes to be sure that you are being cared for. They keep up-to-date with the latest treatments, etc. available., to maintain their expert rating in the field. I have never felt unsafe or apprehensive in their care. Also, their offices are kept clean, and fresh, without any NO bad smell or odor, noted, that some other places have had.
by Veteran-W
November 28, 2011
They gave me sufficient information to make a decision about my treatment plan. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places.
by Carolyn C Leonard
September 08, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I love Dr. Epstein!!!! He is an amazing doctor and takes his time with me in every appointment! I had to change neurologist due to insurance and am so excited that I can now go back to Dr. Epstein!!1
by Heather N
July 21, 2011
Were you able to relax during your appointment?
No, I was on edge
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
by Anonymous
May 10, 2011
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Map and Directions
5757 W Thunderbird Rd Ste E151, Glendale, AZ 85306