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Paul Henry, MD

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Paul Henry, MD
Henry Eye Clinic
(35 Reviews)
> Get Phone Number & Directions
741 E VAN ASCHE DRIVE Fayetteville, AR 72703
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider have reasonable prices?
Yes
by Anonymous
December 22, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Would you recommend this ophthalmologist to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 19, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
by Anonymous
December 12, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous
November 30, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too loud?
No, it wasn't too loud
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 16, 2011
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
November 15, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider have helpful information available online?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 17, 2011
I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. They made the extra effort to make sure every question and concern I had was addressed. They were absolutely amazing and make others in the same field look like beginners. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Anonymous
August 18, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
July 25, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider use current and safe equipment?
Yes. Everything was recently upgraded
Was the waiting area spacious?
Yes
by Anonymous
July 18, 2011
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Map and Directions
741 E VAN ASCHE DRIVE, Fayetteville, AR 72703