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Charles Hanson, MD

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Pediatricians

John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA

John Muir Health

Walnut Creek, CA
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Charles Hanson, MD
(29 Reviews)
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1855 San Miguel Dr Ste 15 Walnut Creek, CA 94596
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Consumer Feedback

(29 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Does this pediatrician emphasize preventative care, such as child safety and nutrition?
Yes, they informed me about child safety and nutrition
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you experience unnecessary pain during your visit?
No
by Anonymous
June 23, 2011
I love, Love, LOVE Dr. Hanson-he is the BEST doctor I have ever encountered-EVER! His knowledge, expertise, experience, and patience (especially for this 'Nervous Nelly' new mom) are immeasurable-how many doctors do you know freely and willingly spend over an hour discussing your child's health, progress, and well being?-even routine ear checks, etc. are thorough-NOT the in/out in two minutes you experience elsewhere. He is also available over the phone to answer questions/concerns you may have and responds in a timely manner if he is with a patient when you call. If I had any complaints it would only be that I wish he was a family practice doctor, because both my husband and I would love to have him as our own doctor as well. Yes, he is that good. As selfish as this sounds, I really hope he doesn't retire anytime soon-we look forward to having our son grow up with Dr. Hanson as his primary and only pediatrician.
by JULIE GRAHAM
June 12, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this pediatrician have good bedside manner and were they well-liked by your child?
Yes, and my child likes them
Did this pediatrician's waiting room have separate areas for "sick" and "well" children?
No, they made everyone sit together
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
June 08, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's staff friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
May 26, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
May 24, 2011
Dr. Hansen sets the bar for medical care. We couldn't imagine having anyone else as a doctor for our children.
by Bill Younger
May 05, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 04, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
April 27, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 29, 2011
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Map and Directions
1855 San Miguel Dr Ste 15, Walnut Creek, CA 94596