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Jeffrey Kaufman, MD

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Jeffrey Kaufman, MD
(24 Reviews)
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1835 N Orange Ave Santa Ana, CA 92705
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Are you going to visit this provider again?
Without a doubt!
Does this provider always put the customer first?
Yes, they always put customers first
Did this urologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
January 31, 2012
Did you experience unnecessary pain during your visit?
No
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's office easy to locate?
Only with clear directions
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
December 27, 2011
Did you spend a lot of time in the waiting room at this urologist's office?
I waited forever for my appointment!
by Anonymous
September 08, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this urologist leave you unattended for an extended period of time?
No, I was always attended to
Did this urologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
August 24, 2011
I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I'm undecided if I would refer any of my friends or family here. I'm not sure if I loved them that much to be honest. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Nona Spencer
August 16, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this urologist's staff friendly?
Yes, they went above and beyond
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous
July 29, 2011
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this urologist listen to your input and concerns?
Absolutely! They always listen carefully to what I have to say!
by Anonymous
July 22, 2011
They knew everything about all the latest medical advancements. I knew that they would give me effective, up-to-date treatment options. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I never have to worry about them using old or outdated equipment. Their equipment is high-quality and very advanced.
by happy patient
July 18, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this urologist friendly?
Very! The most welcoming office I've visited!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 09, 2011
Did this urologist leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Were you able to relax during your appointment?
Yes
Did you spend a lot of time in the waiting room at this urologist's office?
No, my appointment started at the scheduled time
by Anonymous
May 27, 2011
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Map and Directions
1835 N Orange Ave, Santa Ana, CA 92705