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Phillip Wells

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Phillip Wells
Head and Neck Associates - San Clemente
(13 Reviews)
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675 Camino De Los Mares Suite 420 San Clemente, CA 92673
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this doctor friendly?
Friendly Enough
by Anonymous xxx.xxx.230.243
April 20, 2014
Was it easy to find parking at this provider's office?
Not really, but I found a spot
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Not at all, they made me feel stupid for even saying anything at all
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Did this ENT Otolaryngologist answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.178.254
August 18, 2013
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Would you recommend this ENT otolaryngologist to others?
No
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely not, I had to call them several times to get my results
Was this provider's staff friendly?
Friendly Enough
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.69.120
August 06, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.34.226
June 04, 2013
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous xxx.xxx.197.190
May 06, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.248.190
February 15, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.228.2
November 11, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this ENT Otolaryngologist answer all of your questions?
Some were answered
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Does this provider promptly return your phone calls?
Yes
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.159.173
November 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.57.195
May 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.176.228
May 08, 2012
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Map and Directions
675 Camino De Los Mares Suite 420, San Clemente, CA 92673