Gail Jacoby, MD

Gail Jacoby, MD
1036 Laurel St San Carlos, CA 94070
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 25, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider prominently display their diplomas or business license?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
April 25, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
April 25, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I considered their waiting area chairs to be pretty comfortable. I didn't mind waiting at all. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Maria
April 20, 2011
Their prices were very fair. The level of care you get for the price is outstanding. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Happy Patient
March 18, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
March 17, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have bad breath?
Not at all, I didn't notice a smell.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
March 14, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They put in the extra effort to make me feel valued and important. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.

Dr. Jacoby is clearly interested in her clients, in how they feel. Has a great sense of humour and is generally very warm and friendly. One of the best doctors I've ever been to, if not the best.
by maya
March 10, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
March 08, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
March 04, 2011
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