Aaron Roland, MD

Aaron Roland, MD
Family Care Associates 1720 El Camino Real Ste 130 Burlingame, CA 94010
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Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did you feel safe in this provider's care?
Yes
Did this provider listen to your input and concerns?
Yes
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
August 29, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
August 03, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider remember you by name?
Sometimes, but not always
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Yes
Was this family doctor friendly?
Yes
by Anonymous
July 12, 2011
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider treat every client equally?
Yes, they don't show favoritism
Was this family doctor friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
June 29, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
June 23, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office easy to locate?
Fairly Easy
Was this provider's office too cold?
No, it was fine
by Anonymous
June 16, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
June 15, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous
June 08, 2011
Dr. Roland, the other Dr.'s in his office, and his staff are outstanding. They are prompt, courteous, compassionate, thorough, and most importantly, knowledgeable!
by D. Spencer
May 19, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
May 02, 2011
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