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John Schoonmaker, DO

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John Schoonmaker, DO
Mission Family Medical Group
(33 Reviews)
> Get Phone Number & Directions
31537 Rancho Pueblo Road Ste 102 Temecula, CA 92592
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Consumer Feedback

(33 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I have been a patient at Dr. Schoonmaker's office for two years now, and I have finally had enough. I don't frequent the doctor's office; I am not often sick, but when I do fall ill, I get hit hard. Last year, I went in with a cold that had moved into my chest. My cough was getting worse and I was having a hard time breathing. On my first visit, they told me there wasn't anything they could do for a cold, and to take vitamin C and rest. If it didn't get better in a few days, I was to come back. Three days later, I was getting worse, and returned to the office. I was given a referral to get a chest x-ray, which I did the same day, and sent home with the promise that I would get a call with my results promptly. Two days later, I couldn't stand up straight because I had pulled a muscle in my ribcage coughing, and had a very, very high temperature. As I had not heard back with my chest x-ray results, I made an appointment to return. At my THIRD appointment, they decided I had had pneumonia the whole time. I had to go on Cipro, an inhaler, and two other medications, and was barely able to function for two weeks. At that point, I got a call from the office: "We were just calling to check in and see how you are. Your chest x-rays show you have pneumonia, so you should probably come in for an appointment."
The last time I went in (a month ago), I was having extreme dizzy spells. Dr. Schoonmaker told me, "It will probably just go away." When I told him I just wanted to be sure nothing serious was going on, he looked at me like I was a loon, then told me if I was really worried about it, they could stick a needle in my eardrum and freeze my balance nerve. Long story short, I left that day and won't be going back.
Recently, he prescribed my friend something to put in her ear that is supposed to be topical only. She ended up at Urgent Care with an extreme allergic reaction, and the doctor there told her she needed to see an ENT doc. At a follow-up visit with Schoonmaker, he told her it wasn't an allergic reaction, just a reaction that happened because she used the medication "without warming it up". And refused to give her the referral, again saying, "You're fine."
I would suggest staying away from this office.
by UnhappyPatient xxx.xxx.236.192
February 23, 2013
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.196.249
February 13, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.72.222
January 16, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Shannon xxx.xxx.205.188
December 10, 2012
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider have reasonable prices?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.218.5
November 05, 2012
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider have reasonable prices?
Yes
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.157.76
November 01, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Are you going to visit this provider again?
Sure
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this family doctor use current and safe equipment?
Yes
by Anonymous xxx.xxx.184.30
October 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.106.72
September 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.168.42
September 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.216.26
July 27, 2012
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Map and Directions
31537 Rancho Pueblo Road Ste 102, Temecula, CA 92592