Irene Faust, MD

Irene Faust, MD
7345 Medical Center Dr Ste 200 West Hills, CA 91307
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was the waiting area spacious?
Yes
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
January 24, 2012
Would you recommend this internist to others?
Yes
by Anonymous
December 07, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
October 21, 2011
Was this provider's office too cold?
No, it was fine
by Anonymous
July 11, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Was the waiting area spacious?
Yes
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
July 08, 2011
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
July 05, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
July 02, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. I am going to refer everyone I know here. I absolutely love this place. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid.
by Shaari
June 28, 2011
Was this provider friendly?
Yes
Was this provider's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
June 23, 2011
They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I felt very safe in their care. I definitely trust them.
by Jen
April 25, 2011
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