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Susan Hansen, MD

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Mountain View, CA

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Susan Hansen, MD
(42 Reviews)
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2500 Hospital Dr Bldg 10 Mountain View, CA 94040
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Consumer Feedback

(42 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Dr. Hansen is excellent. She spent more than an hour with me, without ever looking at her watch. I cannot recommend her more highly. I have a very complicated medical issue that other doctors cannot resolve, but Dr. Hansen laid out a practical, comprehensive approach. I believe she will help me. Because she has a private practice, her time is her own. She is an excellent listener, exhibits comprehensive medical knowledge (beyond neurology), and provides much-needed reassurance.
by Happy Mom xxx.xxx.91.40
July 12, 2013
Does this provider give unbiased advice?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office clean?
Yes everything was neat and sterile
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.201.86
June 26, 2013
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Is this business handicap-accessible?
Yes, it was handicap-accessible
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.215.219
June 17, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.148.76
April 15, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.110.59
March 24, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.239.13
February 15, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was it easy to make an appointment with this provider?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous xxx.xxx.86.156
January 02, 2013
Did this neurologist answer all of your questions?
Every question I had was answered thoroughly
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider late to your appointments?
No, they were on time
by Anonymous xxx.xxx.138.173
December 13, 2012
Dr Hansen is thorough, has great listening skills, does not force an opinion on you, readily discusses and explains her medical opinion in language you can understand. Highly empathetic.
by diane xxx.xxx.54.36
November 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.118.243
September 11, 2012
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Map and Directions
2500 Hospital Dr Bldg 10, Mountain View, CA 94040