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M Daisy Ilano, MD

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Psychiatrists

J K Health Management Services

Merced, CA

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David Fox, MD

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M Daisy Ilano, MD
(23 Reviews)
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360 E Yosemite Avenue Suite 200 Merced, CA 95340
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Consumer Feedback

(23 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. We took a child and the assigned him to a woman counselor who is sloppy looking and wears slippers not good for a child with issue.
by Anonymous xxx.xxx.0.6
April 26, 2012
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.44.227
March 30, 2012
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. Don't call this provider if you're in a hurry. Every time I call I have to wait on hold forever. I think I got a gray hair the last time I was waiting. They could've used quite a few more staff members. They were very understaffed and I ended up having to wait quite awhile.
by Anonymous
February 22, 2012
Their office was easy enough to locate. I didn't have too much trouble finding it. All the advice they gave me was completely unbiased. They didn't try to force their opinions on me, and gave me genuine advice that was in my best interest. I've always appreciated how great they are about getting back to me right away. Whenever I call I always hear back from them within a couple of days. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Anonymous
November 16, 2011
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this psychiatrist rush your appointment?
Yes, I felt like an annoyance!
Was this psychiatrist's office clean?
It was satisfactory
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Was it easy to find parking at this psychiatrist's office?
Yes, it was convenient
by Anonymous
October 11, 2011
Every time I'm put on hold here I have to wait just a few seconds, The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. They always take that extra step to make me feel special. I always enjoy my appointments here. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Anonymous
September 19, 2011
Would you refer a friend or family member to this psychiatrist?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this psychiatrist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
by Anonymous
September 01, 2011
The office was very easy to locate. I didn't have any trouble finding it at all. They were very polite and helpful and made sure that I had everything I needed. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They are extremely reliable, and have never canceled any of my appointments.
by Anonymous
August 09, 2011
Was this psychiatrist late to your appointments?
Sometimes, it was a little frustrating
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Has this psychiatrist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
July 12, 2011
Did this psychiatrist answer all your questions?
Some were answered
Did this psychiatrist rush your appointment?
Yes, I felt like an annoyance!
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Is this psychiatrist easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
June 09, 2011
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Map and Directions
360 E Yosemite Avenue Suite 200, Merced, CA 95340