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Joseph Matarazzo, DO

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Joseph Matarazzo, DO
West Alameda Medical Ctr
(11 Reviews)
> Get Phone Number & Directions
9393 W Alameda Ave Lakewood, CO 80226
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.5.127
December 02, 2013
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider treat every client equally?
No, they definitely favor certain clients
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous xxx.xxx.85.62
September 23, 2013
Did you feel safe in this provider's care?
No, I was scared
Does this provider have helpful information available online?
Yes, but very little
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by John Henry xxx.xxx.13.100
January 07, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.148.4
June 25, 2012
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Every single one of my questions were answered during the appointment. I was so relieved that they were able to give me so much useful information. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Joseph E. Biri
December 07, 2011
They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I am going to refer everyone I know here. I absolutely love this place.
by Joe
October 21, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
August 18, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 10, 2011
Does this provider welcome questions?
Not at all. They ignored my questions
Would you recommend this provider to others?
No
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
by Anonymous
June 25, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
June 10, 2011
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Map and Directions
9393 W Alameda Ave, Lakewood, CO 80226