Patricia Lampugnale, DO

Patricia Lampugnale, DO
St Francis Family Care PC 31 Sycamore St Ste 2 Glastonbury, CT 06033
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this family doctor use current and safe equipment?
Yes
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
November 28, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
November 16, 2011
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous
November 10, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by Dan
November 09, 2011
Did this provider answer all of your questions?
Yes
by Anonymous
October 28, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Would you recommend this family doctor to others?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider late to your appointments?
No, they were on time
by Anonymous
October 27, 2011
I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by barbara
September 30, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider have helpful information available online?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
September 23, 2011
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
August 15, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was the waiting area spacious?
Yes
by Anonymous
August 12, 2011
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