Best Dental

Best Dental
Best Dental 1010 West University Drive 2 Mesa, AZ 85201
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Consumer Feedback

(26 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous
December 27, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
by Anonymous
November 28, 2011
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 14, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 13, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
July 22, 2011
Best Dental is unethical, manipulative, and completely frustrating. After my first visit, they told me I needed all this extensive work done--without explaining or giving me options. I decided to get a second opinion. I requested my x-rays, which they conveniently forgot to tell me over the phone that I would have to pay for them.

I took my x-rays to the new dentist, and they were wonderful. They were more conservative compared to Best Dental, who apparently loves to do extreme treatments first before even knowing for sure if it is necessary. My new dentist told me that Best Dental didn't give me the full set of x-rays--that I paid for. They only provided me with about half of the needed x-rays.

Today, I called Best Dental to ask why they didn't provide the whole set. They said they took only 10 (my new dentist says there should be 18 for a complete set). Even so, they only gave me 8 of the 10 they took. Ruben or Rubio at Best Dental became very disgruntled and defensive. It was almost as if he had no idea what he was talking about--no idea about dentistry and was just making up answers by the seat of his pants.

He refused to provide me with a good reason of why they didn't take a full set. He was rude and inconsiderate.

Do not go to Best Dental. It isn't worth it. The office was relatively clean, but is in a bad neighborhood. Plus, their equipment is archaic.
by silverrose001
December 03, 2009
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