The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. The waiting room is too small. . I was comfortable the entire time. I was able to relax during my appointment here. . I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I didn't have to wait too long after I arrived for my appointment.