Michael Diamond, MD

Michael Diamond, MD
9220 SUNSET DRIVE SUITE 200 Miami, FL 33173
Add a Review

Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Albert xxx.xxx.84.74
July 10, 2012
Was the waiting area spacious?
No, but I can always find a seat
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this family doctor use current and safe equipment?
Yes
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
March 04, 2012
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
February 11, 2012
Did you leave the office feeling satisfied with your visit?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 21, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
December 07, 2011
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
November 17, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by RC
November 02, 2011
They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. It was easy to get the appointment time that worked for my schedule. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. It was so nice to arrive and see many fully qualified staff members. The Dr. took his time listening to our concerns. This place had a great staff, and I'll definitely be going back. I have already recommended Dr. Diamond to my co-workers.
by Ninozcka Rodriguez
October 17, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by miguel
October 13, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
July 30, 2011
Add a Review