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Gustavo Plasencia, MD

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Baptist Health Medical Group Physicians

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Gustavo Plasencia, MD
Laparoscopic Ctr-South Florida
(17 Reviews)
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9195 Sunset Dr Ste 230 Miami, FL 33173
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did you experience unnecessary pain during your visit?
No
by Anonymous
May 10, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
May 03, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Would you recommend this surgeon to others?
I Already Have
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
April 19, 2011
One of my pet peeves is bad breath, and one thing that I have always noticed about this provider is that they never have bad breath. I've never even noticed a smell at all. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. This provider has helpful information available online, which is really convenient. They have a good website and online presence. The office was very easy to locate. I didn't have any trouble finding it at all.
by Dr Fortun
March 29, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
March 29, 2011
Are you going to visit this provider again?
Without a doubt!
Would you refer this provider to a family or friend?
Yes
Does this provider remember you by name?
Sometimes, but not always
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
March 29, 2011
Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Emma Plasencia
March 24, 2011
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Map and Directions
9195 Sunset Dr Ste 230, Miami, FL 33173