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Glenn Sterling, MD

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Glenn Sterling, MD
(25 Reviews)
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1040 Weston Rd Ste 220 Weston, FL 33326
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this dermatologist use current and safe equipment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous
June 01, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to find parking at this provider's office?
Yes, it was convenient
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
May 19, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
March 11, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem irritated to be working with you?
No, they were polite
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
March 07, 2011

I was treated by Dr. Glenn Sterling seven months ago. After a positive biopsy for basal carcinoma, Dr. Sterling assured me that the procedure he would perform would cure my cancer with 99% certainty. I was given no other information about the treatment or alternative treatments.

During the procedure, Dr. Sterling was talking with his assistant about a cosmetic procedure that he performed on the assistant's mother and her level of satisfaction with it. It was unprofessional to have this discussion during my visit, as I felt that he was trying to sell cosmetic services and led me to feel uncomfortable.

I went back to Dr. Sterling after 6 months, and unfortunately the cancer came back. Dr. Sterling wanted to repeat the procedure he initially performed, again stating that with 99% certainty the cancer would be cured. I felt that this was not an accurate statement backed up by evidence, and that I was not given full information to make an informed decision regarding my treatment. After researching basal carcinoma on the Internet, I told Dr. Sterling that I had learned of a procedure called mohs surgery. Only at this point did he explain this alternative treatment to me (where after removing each layer, a check is performed to see if the cancer is fully removed), and in fact admitted that he sent his mother, who had a similar issue, to a different physician for this procedure. At this stage, I felt uncomfortable and concerned regarding the care I received under Dr. Sterling as I was not fully informed about my options as a patient.

I’d also like to note that when I went to see a different physician for the mohs procedure, a full check up on my body was performed. This check up resulted in finding another area on my face that was infected with skin cancer. Dr. Sterling did not perform a full check up nor examine me for additional infected skin. Not only does this very absence seem neglectful, but the fact that he never mentioned the necessity to have this done is seriously troubling. All in all, I am deeply concerned about the level of care I received under Dr. Sterling, both due to unprofessional behavior and the withholding of critical information that may have impacted my treatment decision.
by imale
July 04, 2010
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Map and Directions
1040 Weston Rd Ste 220, Weston, FL 33326