Jose Allongo Jr, MD

Jose Allongo Jr, MD
Palm West Internist 13005 Southern Blvd Ste 241 Loxahatchee, FL 33470
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Consumer Feedback

(32 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
None of my questions were answered
by Anonymous xxx.xxx.76.170
April 30, 2012
Did this provider answer all of your questions?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
February 28, 2012
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 27, 2012
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 23, 2012
They never take that extra step to make me feel special. I haven't ever felt that they care enough to get to know me and that I'm almost an irritation. I wasn't greeted at all when I entered their office. I could tell they noticed I walked in, but they still didn't acknowledge me. This provider has very little helpful information available online, and what they do have is hard to find. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating. I have osteoporosis and Dr. Alongo himself told me I have to wait 5 years to get my bone density test done because my insurance will not cover it, WRONG, I JUST TALK TO MY INSURANCE , I CAN NOT BELIEVE A DR. CAN BE SO IGNORANT. I HAD A HEART TEST DONE, AFTER 5 YEARS HE IS GOING TO FIND OUT NOW WHAT IT SHOWED.
by Maria
February 16, 2012
Would you refer this provider to a family or friend?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the waiting area spacious?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous
February 10, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Would you recommend this internist to others?
If I Had To
Does this provider remember you and your circumstances at every appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
by Anonymous
November 14, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
October 12, 2011
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider use excessive foul language?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
October 07, 2011
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous
July 25, 2011
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