Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you leave the office feeling satisfied with your visit?
Completely!
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time