Susamma Mathew, MD

Susamma Mathew, MD
Sugarloaf Pediatrics 3525 Sugarloaf Parkway Lawrenceville, GA 30044
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
5 star average for Recommended
I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I am going to refer everyone I know here. I absolutely love this place. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by elaine roberts
March 02, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this pediatrician allow you to be with your child at all times?
Absolutely. They make sure I am always able to be with my child at all times
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to make an appointment with this provider?
Yes
by Anonymous
February 06, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Absolutely. They have plenty of nurse practioners and doctors as back-up support
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
October 27, 2011
Did the pediatrician ever make you feel like an inadequate parent?
No, they never made me feel like a bad parent
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Do you trust this pediatrician to always have your child's best interest in mind?
Yes, I trust them
by Anonymous
October 21, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider offer flexible appointment times?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider rush your appointment?
No
by Anonymous
July 07, 2011
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
June 17, 2011
Was this provider's office too cold?
No, it was fine
Was it easy to make an appointment with this provider?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
June 09, 2011
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