They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I wasn't worried about their equipment. It was safe and well taken care of. They are always prepared for my appointment and remember everything about me. They always explain every aspect of my dental procedures to me. I never have to worry.