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Robin Uchitelle, MD

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Robin Uchitelle, MD
Locke & Uchitelle
(32 Reviews)
> Get Phone Number & Directions
7411 Lake St Ste 2210 River Forest, IL 60305
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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
They paid close attention to me and all of my questions were answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find - just inside a bigger building on the 2nd floor. These two Dr's have been with me since my birth - 19 years later they are still my favorite doctors!
by jsh19mmw xxx.xxx.119.232
June 18, 2012
my family (husband, son and i) were patients in this practice for nearly 8 years. when we moved out of town, i called to have our records transferred. i thought this a good idea for continuity of care. i was told they'd be mailed and they were. what i wasn't told was that i'd be charged $30 for the privilege. i wish someone had alerted me to this and had maybe advised that only my son's record be transferred. worse yet, i called to resolve the issue, and my voicemail was unreturned. i thought were done, but weeks later i got a second bill. when i called to dispute it, the office staff were rude and unyielding. ultimately, i paid up and shut up, because i didn't want to risk a collection agent coming after me. however, i feel violated. what's more, when i'd mailed in my written request for the records, i'd included a very nice note to my provider, regretting we hadn't been able to say goodbye in person and thanking her for her years of service. and what did i get in exchange? not a 'goodbye' or a 'good luck,' but a big fat bill (ironically, more than a co-pay for an office visit!). really not impressed.
by xanadu80 xxx.xxx.197.150
April 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.47.57
March 16, 2012
I was a little nervous taking my newborn too a family doctor, but boy was I wrong. The doctor were both SO great with him even though he had somne strugglers when first born. Now we can go there until he goes to college. It is also nice to have 1 doctor for the whole family. We see Ddr. Uchitelle and my husband and I oth adore her. She is patient and reasonable and we really value her level headed advice. They are so kind and attentive to me.
They always make sure to return my phone call as soon as possible. They've never left me waiting.
If you want a loving down to earth family doctor - you will be very happy with either doctor.
by Victoria
February 24, 2012
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Are you going to visit this provider again?
Sure
Does this provider remember you by name?
No, and they don't make an effort to even try
by Anonymous
February 01, 2012
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
January 23, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
January 03, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the waiting room chairs comfortable at this family doctor's office?
They were average
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
September 19, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider give unbiased advice?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 28, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Would you refer this provider to a family or friend?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
by Anonymous
July 20, 2011
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Map and Directions
7411 Lake St Ste 2210, River Forest, IL 60305