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Monica Martin, MD

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Monica Martin, MD
Downers Grove Internists
(18 Reviews)
> Get Phone Number & Directions
3825 Highland Ave Ste 5B Downers Grove, IL 60515
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider answer all of your questions?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous
February 16, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider listen to your input and concerns?
Yes
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
by Anonymous
December 14, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was it easy to make an appointment with this provider?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous
October 11, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Was it easy to make an appointment with this provider?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
July 05, 2011
Would you recommend this provider to others?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
July 05, 2011
Were you able to relax during your appointment?
Yes
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
May 18, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did they follow up with you after your appointment?
Yes.
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
May 17, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
April 13, 2011
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Map and Directions
3825 Highland Ave Ste 5B, Downers Grove, IL 60515