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Karen Mass, MD

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Gynecologists & Obstetricians (OBGYN)

Northwestern Medical Group

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL

Northwestern Medical Group โ€“ Maternal Fetal Medicine

Lake Forest, IL
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Karen Mass, MD
Women's Specialty Care
(44 Reviews)
> Get Phone Number & Directions
840 S Waukegan Rd. Suite 208 Lake Forest, IL 60045
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Consumer Feedback

(44 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider rush your appointment?
No
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
November 15, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
November 07, 2011
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
October 20, 2011
Did this OBGYN fully explain your treatment's risks and benefits?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
by Anonymous
October 03, 2011
The staff is considerate and concerned for my well-being. Their advice is unbiased. The one area they could work on is the PA. I did not feel as comfortable with her as I do with the doctor. The PA didn't seem concerned about my discomfort/pain during the exam. The doctor is wonderful and very caring.
by Michelle
September 13, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider offer flexible appointment times?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
August 09, 2011
Was this provider friendly?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider offer flexible appointment times?
Yes
by Anonymous
July 19, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
Did this OBGYN pressure you to use certain birth controls or medications?
No, not at all
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes
by Anonymous
July 06, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
June 28, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider promptly return your phone calls?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 26, 2011
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Map and Directions
840 S Waukegan Rd. Suite 208, Lake Forest, IL 60045