There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I did not feel safe with them at all. I was scared that something was going to go wrong. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.