Simmonds Shirley F Dmd PA

Simmonds Shirley F Dmd PA
Simmonds Shirley F Dmd PA 9000 Southwest 152nd Street Miami, FL 33157
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
I wasn't impressed with the staff at all. I called during office hours four times before someone answered the phone. Once I did finally reach someone she did everything she could to avoid helping me. After all of the hassle I decided to cancel my appointment and choose another primary dentist. When I called to cancel my appointment- big surprise! No one answered the phone. They may all be lovely in person, but I will never know.
by Kristen
August 10, 2011
It is obvious that their office is cleaned regularly. It was fantastic. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. They always make sure to return my phone call as soon as possible. They've never left me waiting. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by MERLE
August 02, 2011
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Does this dentist use current and safe equipment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous
May 17, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.
by Felicia Ferguson
April 08, 2011
Was this provider's office clean?
Yes everything was neat and sterile
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was the waiting area spacious?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
March 31, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Are you going to visit this provider again?
Without a doubt!
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
March 24, 2011
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