John Payne, MD

John Payne, MD
Indianapolis Physicians-Women 8240 Naab Rd Ste 400 Indianapolis, IN 46260
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Consumer Feedback

(31 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Their prices were very fair. The level of care you get for the price is outstanding. They are always prepared for my appointment and remember everything about me. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by Nealy
February 29, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous
February 09, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider have reasonable prices?
Yes
Did this OBGYN knock before entering the exam room?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
January 30, 2012
Did this OBGYN knock before entering the exam room?
Yes, and waited for me to answer before coming in
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
January 22, 2012
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
January 19, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
January 18, 2012
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you leave the office feeling satisfied with your visit?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
by Anonymous
January 16, 2012
Did this OBGYN treat you with respect?
Yes, they went above and beyond
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous
January 13, 2012
Were you able to relax during your appointment?
Yes
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous
December 19, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was this provider's office too cold?
Yes, I was freezing
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
November 13, 2011
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