Austell Dental Center PC

Austell Dental Center PC
Austell Dental Center PC 3845 Medical Park Drive Austell, GA 30106
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did your teeth cleaning feel rushed?
Definitely! They barely cleaned my teeth at all
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.46.132
January 10, 2014
I am glad about how quickly my calls are answered here. I was very pleased with the level of service I received. The hygienists and technicians are exceedingly KIND. They are VERY careful and fair about understanding the charges and giving quotes for services. This is the first dentist in my 66 years of life who took the time to go beyond the normal exam. His extra deep X-ray of a mildly sensitive tooth that I have revealed an active infection. This tooth had been sensitive for YEARS. Dr. Nguyen is the first one to write me a prescription to fight off this infection. Other dentists always said, "You need a root canal," and left it at that. Well, NOW I am getting REAL TREATMENT. I will absolutely be going back. They took the time to explain in detail techniques I could practice at home to promote healthy gums, also how to use OTC tooth whitening. This clinic is located right near my bank and favorite shopping area. Everyone who works there is just SO pleasant and gracious that I am looking forward to going back (and taking care of that sensitive tooth).
by Dianne xxx.xxx.164.152
August 09, 2013
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Were you able to watch TV during your dental procedure?
Not at all. I was extremely bored the entire time
by Anonymous xxx.xxx.32.185
April 25, 2013
Were you able to relax during your appointment?
No, I had to leave I was so distressed
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Does this provider treat every client equally?
No, they definitely favor certain clients
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.112.23
March 29, 2013
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
by missphd2b xxx.xxx.239.137
March 14, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Josh xxx.xxx.183.133
September 30, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.231.98
August 27, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.210.145
August 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.4.76
July 30, 2012
This provider uses an ad to draw you in for a $69 exam and x-ray. When you get there, you may be satisfied with the cleanliness of the office and up-to-date equipment, but after your x-ray and exam, a member of the administrative staff comes in (after you wait for 15 or 25 minutes). One administrative member in particular seems to have a chip on her shoulder. She explains what treatment you will need and slaps you will a bill that will spin your head. Furthermore, when I expressed that I would like to seek a dental discount plan. She became annoyed. Later when I purchased the plan, she gave me the run around as far as reducing the original bill. I had to wait 3 days for a bill adjustment. Once she did give me the adjusted bill, I had only saved 50 bucks! Something told me to check with another local dentist. I found out that this practice was not only overcharging me, but they were also double charging me by stacking the codes. They were even literally charging me for GAUZE and normal dental supplies used in treatment!...a whopping $65 dollars!!! I guess I could have brought my own gauze, huh! Lastly, when I wanted to get my records and my x-rays, they wanted to charge me $65 dollars to get my x-rays!!!! They wouldn't even email them (which is free) to a different dentist of my request!!! Basically, they wanted their $69.00 dollars back!!! INCREDIBLE!
by ParkerPeacePursuers xxx.xxx.141.73
June 27, 2012
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