Lake Oconee Smile Center

Lake Oconee Smile Center
Lake Oconee Smile Center 1020 Founder's Row Greensboro, GA 30642
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Needed to call and reschedule appt. but was told they needed to reschedule my date as well because no one would be in office that day - could not get another date for over 2 months out because of short staff / reducing their office days to 3 days a week. Leaving office - note they will insist on a $25 charge to release records and any films (you have paid for).
by kb xxx.xxx.201.57
September 24, 2014
Are you going to visit this provider again?
Sure
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was this provider's office too loud?
No, it wasn't too loud
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.244.98
March 19, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.145.146
August 27, 2012
The wait time was really long BUT that was because they did in one visit what other orthodontists take 3 visits to do. I appreciate the fact they did that so I did not have to make 3 separate appts which means 3x off work or 3x missing part of a school day. My daughter had little to NO pain after getting her braces on unlike her friends have experienced elsewhere. And her teeth are virtually straight at this time and it has only been about 3 months since starting the process. Some kids cry when separated from their parents and some kids behave better when their parents are not around. I work with LOTS of children and I can promise you most often they behave better and are more cooperative when the parent is not right there. I would not judge this office because a parent was upset their child was crying, they probably would have cried more if the mom had been sitting right next to them :-)
by Robin xxx.xxx.76.155
July 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.192.244
June 22, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
No, it wasn't too loud
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
November 03, 2011
Do not go here!!! Especially if you are bringing a child. They do not allow the parents to go back with the child, no matter how young or how afraid your child is. The staff is very unprofessional an cannot answer simple questions without getting a little frayed around the edges. And the worst part is they rip you off! We have peachcare and have never had a problem with anestesia being covered with our previous dentist. But here they tell you "peachcare does not cover the anestesia" so you have to pay and extra $25/visit that requires it. Nevermind that under the coding, anestesia is included in all services that peachcare pays for! So they are ripping you off and its just not worth it. Lots of better dentists in the Lake Oconee area that take Peachcare and wont rip you off.
by Jesusgirl
August 18, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
July 25, 2011
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
March 24, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was confident that they were using the latest treatment methods. I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. I dentist did not give much input after the appt.
by Kim Porter
March 22, 2011
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