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Virginia Campbell, DO

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Virginia Campbell, DO
Mission Family Health Care
(27 Reviews)
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6511 Johnson Dr, Mission Family Health Care Mission, KS 66202
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Consumer Feedback

(27 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
The doctor was very friendly, and made me feel welcome. I really appreciated their outgoing attitude. The staff was very friendly and professional, which I appreciated. I felt welcome during my visit. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Cynthia McGee
January 06, 2012
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. They needed to pay a little more attention to detail. I could tell their entire attention wasn't focused on me. I thought the chairs in the waiting room were about average. I didn't mind waiting in them. They didn't help me as much as I was hoping and didn't answer all my questions. They only cared about the money.
by marti
December 01, 2011
Campbell was great when it came to diagnosing my sciatica, but didn't really want to do anything about it. I just had to suffer until it slowly got better on its own. Thanks, Doc.
by InPain
October 13, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider late to your appointments?
No, they were on time
Did this general practitioner answer all of your questions?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
October 03, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
August 19, 2011
Are you going to visit this provider again?
If I need to, I'll return
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
August 06, 2011
Does this general practitioner use current and safe equipment?
No; the equipment needs to be updated
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous
July 28, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 27, 2011
Was this provider late to your appointments?
No, they were on time
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes
by Anonymous
July 20, 2011
They were late a few times to my appointments. I wish they had made more of an effort to be on time. The restrooms here weren't that clean, but they weren't out-of-control disgusting. I didn't mind using them but would have preferred a cleaner facility. It was obvious that they didn't take any pride in their office's appearance. I don't think that place has ever been cleaned. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help.

That office always seems to be understaffed. Every time I call, I am put on hold for 2+ minutes. It is very hard to get a time you want. People are always waiting in the sitting room and in the examine room for at least 10+ minutes.
The doctor was nice in the beginning. I had a list of issues that I wanted to discuss with her. I mentioned something that she was not familiar with and was told that she never heard of it in all the years she practiced and blew it off. She kept asking me if I needed more prescription filled. I explained that is why I came to see her. During the examination, she kept speaking over me and didn't pay attention to what I was saying. I felt like she was rushing through the examination.
The lab results came back later than she promised. I got a voicemail that the doctor needed to speak with me and is urgent. I contacted the office to see if I can do it over the phone. The operator could not answer that and will have a nurse call back. I didn't get the message until I got home. No matter how many times I told the staff to call me on my cell, they never do it. I got a voicemail at home saying I had to see the doctor. It is actually against HIPAA and may file a report. I called the next day just to see if my prescriptions were called in. In the past, I had to follow up or they won't call them in. The operator couldn't answer my question and will have a nurse call back. I left two messages and never heard back. The next day, it was the same. No one can speak with me and I had to leave another voicemail.
by Horrible experience
July 14, 2011
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Map and Directions
6511 Johnson Dr, Mission Family Health Care, Mission, KS 66202