Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.