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Robert Palmer Ball, MD

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Robert Palmer Ball, MD
(21 Reviews)
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10284 Shelbyville Rd Louisville, KY 40223
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They almost always have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, I always get some sort of discount. This provider has helpful information available online, which is really convenient. They have a good website and online presence. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by wyrebender
December 19, 2011
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 07, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
No
Did this provider have reasonable prices?
Yes
by Anonymous
November 28, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
November 05, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
July 29, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
July 29, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. They left me alone in the appointment room for quite a while.
by Daisy
June 30, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Would you recommend this internist to others?
I Already Have
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
June 08, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
June 05, 2011
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
May 30, 2011
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Map and Directions
10284 Shelbyville Rd, Louisville, KY 40223