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John Biancalana, Owner/Dentist

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John Biancalana, Owner/Dentist
Burlington Dental
(24 Reviews)
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255 South Main Burlington, IL 60109
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was the waiting area spacious?
Yes, extremely spacious
by Paula xxx.xxx.5.178
December 10, 2012
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider seem irritated to be working with you?
No, they were polite
by John xxx.xxx.201.15
December 06, 2012
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous xxx.xxx.32.88
October 22, 2012
I have been a patient at Burlington Dental for several years. John (the dentist) made a bridge for me and did a good job. They were not on my Blue Cross Blue Shield so I changed to a dentist that accepted my insurance. Recently, I noticed that they were now on my insurance as a preferred provider. I went in to talk to the receptionist about scheduling an appointment. She was an older woman. When I asked about what my obligation would be for a cleaning she was EXTREMELY rude. She had no idea what the co-pay would be nor if they would charge me the difference between what the insurance company paid and what they billed them. She said she could guarantee nothing. Her attitude was abysmal. She started ranting that they were closed and basically that I shouldn't be there. For a small town such as Burlington, this is not the way to treat a patient. You may rest assured that I will pass this along to the community. I told her she had lost me as a patient. John is OK, she is a jerk!
by johnrahn xxx.xxx.201.226
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.176.226
September 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.181.246
August 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.203.103
August 10, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Scott xxx.xxx.219.132
August 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Rudy xxx.xxx.17.14
June 06, 2012
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did you experience unnecessary pain during your visit?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
December 09, 2011
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Map and Directions
255 South Main, Burlington, IL 60109