Craig Douglas, MD

Craig Douglas, MD
Opthalmology Associates 3810 Springhurst Blvd Louisville, KY 40241
Add a Review

Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
August 03, 2011
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. Their office was nice and quiet. I was worried it would be overly loud but it was fine. Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office.
by Anonymous
June 27, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider promptly return your phone calls?
Yes
Would you recommend this provider to others?
I Already Have
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
June 27, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
June 13, 2011
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
June 03, 2011
Did you experience unnecessary pain during your visit?
No
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
April 27, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Were the waiting room chairs comfortable at this provider's office?
Yes
by Anonymous
March 14, 2011
Was this provider friendly?
Very! The most welcoming office I've visited!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
March 13, 2011
Does this provider give unbiased advice?
Yes
by Anonymous
March 10, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous
March 02, 2011
Add a Review