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Benjamin Close, MD

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Benjamin Close, MD
Louisiana Allergy & Asthma
(16 Reviews)
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201 Pecan Park Ave Alexandria, LA 71303
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Tina
June 30, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
May 23, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. I don't know of anywhere else that would've taken better care of me. I had a great experience.
by Brad
April 24, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider treat their staff well?
Yes, they treat their staff with respect
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
March 29, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
March 21, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
by Anonymous
March 02, 2011
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Map and Directions
201 Pecan Park Ave, Alexandria, LA 71303