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Brian Guillory, MD

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Brian Guillory, MD
Schultis Landry & Guillory
(40 Reviews)
> Get Phone Number & Directions
101 E Fairway Dr Ste 302 Covington, LA 70433
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Consumer Feedback

(40 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
They have music playing in the background here, but it didn't bother me much. It was pretty quiet. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here.
by AR
August 19, 2011
I was very satisfied with my visit. They were helpful and I left feeling encouraged. They have really great customer service here. They always put their customers first, regardless of the situation. They needed to pay a little more attention to detail, to make sure they didn't make any mistakes. I could tell their entire attention wasn't focused on me. My whole experience at this office was above average starting with their very comfortable waiting room chairs. They were fantastic.
The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded.
by Jennifer
April 28, 2011
Was this provider's staff friendly?
Yes, they went above and beyond
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider friendly?
Very! The most welcoming office I've visited!
by Anonymous
April 12, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous
April 12, 2011
Did this OBGYN treat you with respect?
Yes
by Anonymous
April 10, 2011
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
by Anonymous
March 23, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Were the waiting room chairs comfortable at this provider's office?
Yes
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
March 21, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this OBGYN thoroughly review your medical history before examining you?
Yes
by Anonymous
March 20, 2011
They are WAY overbooked and the staff is clearly overworked and not always that pleasant. I've never been in there when the waiting rooms weren't packed with a bunch of very aggravated people. They seem to be more concerned about quantity of business over quality. Their office was nice and quiet. I was worried it would be overly loud but it was fine. They seemed like they were extremely irritated to be at work, and that they couldn't wait for me to leave. They didn't seem to want to help anyone. Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I wasn't promptly notified about my test results nor did I ever get a call. I had to call them myself to get my results.
by unknown
March 16, 2011
Was this provider's office too cold?
No, it was fine
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this OBGYN able to answer all of your obstetric or gynecological questions?
Yes, they seemed very knowledgeable
Did this provider have bad breath?
No I've never had any complaints
Was this provider late to your appointments?
No, they were on time
by Anonymous
March 07, 2011
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Map and Directions
101 E Fairway Dr Ste 302, Covington, LA 70433