Janzen Janzen & Chwa Orthodontics Limited

Janzen Janzen & Chwa Orthodontics Limited
Janzen Janzen & Chwa Orthodontics Limited 1220 Meadow Road Lbby Northbrook, IL 60062
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Their impressive technology allowed them to do a before-and-after that let me see what my teeth would look like once the braces came off, so I already know I will love the results. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.
by rick
January 05, 2012
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Would you refer this provider to a family or friend?
Yes
Did this orthodontist offer alternative choices to metal braces (ceramic, Invisalign)?
Yes
by Anonymous
December 13, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes.
Does this provider treat every client equally?
Sometimes, but not all the time
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 08, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider answer all of your questions?
Some were answered
by Anonymous
December 02, 2011
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider friendly?
Yes
by Anonymous
October 29, 2011
Does this orthodontist offer flexible financing options?
Yes! They had some of the most flexible financing options I've ever seen
Did you feel that this orthodontist had a kid-friendly office?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did the orthodontist spend time with you during your visit?
Yes, they were with me almost my whole visit
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
October 20, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was it easy to make an appointment with this provider?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
October 19, 2011
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's staff friendly?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
September 01, 2011
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did the orthodontist give you a good idea of what the final results would look like?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
by Anonymous
August 17, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
July 19, 2011
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