Tower Station Dental

Tower Station Dental
Tower Station Dental 956 North Neltnor Boulevard West Chicago, IL 60185
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Consumer Feedback

(24 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it.
by pickyeats
October 12, 2011
All the equipment at this office seems very safe and current. Everything looks well taken care of and fairly new. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.
by PizzaLover
October 10, 2011
Just as a side note, I was very impressed with how conveniently located this office was. It was so easy to find, I didn't have any trouble at all. They were so nice and professional and even called me to remind me about my upcoming appointment. I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here.
by Tim
October 05, 2011
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was this provider's staff friendly?
Not Really
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this dentist explain your dental procedure to you?
A little, but I wish they had explained it more thoroughly
by Anonymous
September 28, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider promise services he/she couldn't provide?
A few, but not too many
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
September 15, 2011
I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by carlos
September 12, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
by Anonymous
September 09, 2011
I am super happy now that my teeth aren't throbbing. I came into emergency care because I could not stand the pain any longer. They take great care of you and make you feel 10x better when you leave. Amazing work !
by Willmam
September 07, 2011
I thought the staff here was wonderful and pleasant! I came in for my appointment and was seen within 10 minutes. The staff is friendly and take care of the patients to the best of their abilities.
by tomas
August 30, 2011
Came to Tower Station Dental in a great deal of pain. They took me right in with no wait, The dentist was very professional in handling my pain and very understanding. The staff were all very polite and nice. i left no longer in pain but a happy patient. Thanks
by Josie
August 30, 2011
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