Was the waiting area spacious?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away