Ken Hyde, DDS,MS

Ken Hyde, DDS,MS
Works with Puntillo and Crane Orthodontics 911 Wall Street Suite A Valparaiso, IN 46383
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Consumer Feedback

(26 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Was the waiting area spacious?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 26, 2011
They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They have the very latest in orthodontic care and treatments here. I was very impressed with all the new and sophisticated equipment in their facility. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They always take that extra step to make me feel special. I always enjoy my appointments here. My brother and I saw Dr. Hyde when I was a younger and now both my girls do. I wouldn't trust anyone else.
by rognmis
December 20, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
December 08, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider always put the customer first?
Yes, they always put customers first
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
December 02, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
by Anonymous
November 22, 2011
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Robert
November 22, 2011
Was this provider late to your appointments?
No, they were on time
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider rush your appointment?
No
by Anonymous
August 02, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did the orthodontist spend time with you during your visit?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
July 25, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider rush your appointment?
No
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
July 01, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you recommend this provider to others?
Yes
by Anonymous
June 20, 2011
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