Samuel Norvell Jr, MD

Samuel Norvell Jr, MD
9707 Medical Center Dr Ste 130 Rockville, MD 20850
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Would you recommend this provider to others?
I Already Have
Was it easy to make an appointment with this provider?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did they follow up with you after your appointment?
Yes.
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
July 08, 2011
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this dermatologist to others?
I Already Have
by Anonymous
June 27, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
June 15, 2011
Did you feel safe in this provider's care?
Yes
Would you recommend this provider to others?
Yes
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
May 31, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
April 26, 2011
I have been going to Dr. Norvell for more than 20 years. He is the best doctor (of any specialty) I have ever known. He is incredibly knowledgable, keeps up with all the latest new medicines and procedures, and is a really good person. Everyone that I have sent to Dr. Norvell loves him.
by Steve Gaithersburg
April 11, 2011
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I'll definitely be going back. I didn't have a bad experience. I got an appointment quickly. I've never had to wait too long. I was confident that they were using the latest treatment methods.
by Anita
March 14, 2011
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Did you feel safe in this provider's care?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
March 07, 2011
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