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Mark Birns, MD

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Mark Birns, MD
Capital Digestive Care
(18 Reviews)
> Get Phone Number & Directions
9711 Medical Center Dr Ste 308 Rockville, MD 20850
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous
July 09, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
July 06, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you experience unnecessary pain during your visit?
No
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
April 25, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
April 25, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
March 28, 2011
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They are always prepared for my appointment and remember everything about me. They had a couple of interesting magazines, but their selection wasn't very impressive.
by Doctor Mike
March 23, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
by Anonymous
March 23, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
March 07, 2011
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Map and Directions
9711 Medical Center Dr Ste 308, Rockville, MD 20850