Ricardo Osorno, MD

Ricardo Osorno, MD
Ricardo J Osorno MD LLC 3708 Mountain Rd, Suite A1 Pasadena, MD 21122
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider rush your appointment?
No
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Would you recommend this internist to others?
Yes
by Anonymous
February 22, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 15, 2012
Love going to see Dr. O - he is very personable and always takes his time with everyone during an office visit. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They made the extra effort to make sure every question and concern I had was addressed. The chairs in their waiting room weren't the best but they served their purpose and I couldn't complain. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Michaele B
January 03, 2012
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous
December 28, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have reasonable prices?
Yes
by Anonymous
December 27, 2011
Does this provider promptly return your phone calls?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
November 03, 2011
They paid close attention to me and all of my questions were answered. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Rick Blazer
August 22, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
August 15, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
June 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
June 13, 2011
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