Maureen Muoneke, MD

Maureen Muoneke, MD
Women's Care, LLC 9055 Chevrolet Dr Suite 102 Ellicott City, MD 21042
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Consumer Feedback

(110 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Where to begin.

Reception is generally rude and unprofessional. Strike one.

I went there for a basic pap, as part of a time-sensitive medical check-up for work.

A MONTH later, I was angry that I never got my results. I was told that they wouldn't give me them over the phone, and to come in. When I came in and said I was there for my results, I was told to pay a $50 copay. I explained that I/my insurance already paid for the exam- and if you pay for the exam you shouldn't then pay extra for the results- but they insisted that I needed to pay the $50 copay (and my insurance would pay heftily too) for every consultation with the doctor.

She said that, looking at my results, [I] 'really should meet with the doctor."

So I paid the $50 and met with the doctor.... JUST FOR HER TO TELL ME THAT MY RESULTS WERE NOT IN.

Strike two.

Later, I brought my mother in for a pap. She doesn't have insurance. They charged me $250 for the pap, which I thought was expensive, but I paid it. Much later, we got a bill in the mail from Quest Diagnostics for $279. When I called Dr. Muonekee's office, I was told that 'the $250 was only for the consultation, and the $279 was separate.' Bringing the total cost of one pap smear to over $500!

Strike three.

Avoid this place like the plague.

No integrity. No professionalism.
by angry xxx.xxx.139.93
June 19, 2012
I have been going to DR. Muoneke for years. I must say that she does have a no nonsense attitude, but she is the best doctor. She delivered my daughter in 2008 which she almost had to do a emergercy c-section, because my daughter's heart rate kept going down. My pregnancy was high risk because I had 7 fibroids. Overall, I think she is a great doctor and I will continue to go to her.
by Anonymous xxx.xxx.135.47
May 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.41.217
April 05, 2012
To start, the staff is so welcoming. However, the doctor is seriously crazy. She doesn't answer any questions, and assumes that she knows everything about you. She is rude and inconsiderate. Just save your money, and go to a professional environment.
by angry patient xxx.xxx.65.95
March 30, 2012
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous
October 28, 2011
I had a horrible experience with Dr. Maureen Muoneke! It was all about the money for her, she over charges, she made me pay $400 for a normal scan to name a few. She is also very rude and impatient, when my water broke at 7pm, i called her mobile phone to tell me what to do next, she told me to call her office and listen to the recorded prompts, not only that i rushed to the hospital ignoring her instructions, only for her to come in the following morning at 8:45, I laboured all through the night, morning and through to 3:45 when an emergency c-section was done, she should have shown more concern as she was my doctor and there was a limit to what could've been done without her. So I do not recommend her PLEASE!!!!
by Very angry patient
October 24, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel safe in this provider's care?
No, I was scared
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous
October 01, 2011
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Were the restrooms well-stocked at this provider's office?
No, they needed to make more of an effort to stock them
Did this provider use excessive foul language?
Somewhat. It was a little excessive.
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
September 14, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
by Anonymous
May 07, 2011
They left me alone in the appointment room for quite a while. Every time they left the room, the staff would immediately begin complaining about how much they disliked working there but i could see why she is a very disrecpectful women her additude was very nasty toward her staff . an to top it off she was late
by unhappy patient
April 21, 2011
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